Please read through our FAQ below as it should answer most of your questions.

If you still have questions:

Email: info@aravaiparunning.com

Text or Call: 602-346-0554

On UltraSignup, you have the ability to move from one distance to another prior to the event. If you would like to downgrade to a shorter distance, you can, but you will not receive a refund (and cannot change it back on your own). If you would like to upgrade, your original order is removed and you will be issued a credit to re-register for another distance, AT THE PRICE OF THE OTHER DISTANCE ON THE DATE OF THE ORIGINAL ORDER. You will be directed to re-register.

Follow this Guide

Unless otherwise stated, we will provide a 75% race credit on Ultrasignup towards a future Aravaipa Running event if notified in writing to info@aravaiparunning.com 30 days out from the event. If notified 5 days prior to the event, a 50% race credit may be provided in case of injury or family emergency. No race credit will be issued within 4 days of the event or after the event. Credits will be good for one year from date of issuance and can only be used once. If you withdraw from an event for which credits were used, you will not be reissued those credits. This reissuance policy also includes credits earned and used by volunteering. No cash refunds or transfers to another participant or event will be issued under any circumstance. No selling of entries is permitted. No refunds or credits will be provided for dropping down in race distance.

For any series options, there is no refund for missing one or more races in the series, whether notified before or after the event. For relay teams, no refunds, transfers, rollovers, or credits will be provided for withdrawal. Team members may be changed as specified by each event. Individuals who are pregnant are eligible to receive 100% race credit for the event that they must withdraw from. They will be granted two years from the date they reached out to use this credit before expiration.

For merchandise, tent rentals, or other add-ons (but not including the standard shirt or equivalent goodie), we will provide a 100% future race credit for the cost of the merchandise, tent rental, or other add-on on ultra signup up until we order the items. After we place the order, we cannot provide any refunds or credits. Race shirts may only be picked up in person at packet pickup or on race day, we cannot mail out shirts to participants that do not attend the event. We understand that issues arise at the last minute that can prevent a runner from arriving at the start line. We incur most costs early on in the planning process, and this policy represents our ability to reasonably provide something to runners who cannot attend, while keeping our entry fees low and quality high. If you have any questions about our policy, please email info@aravaiparunning.com.

Most Aravaipa Running events do feature live runner tracking. The majority of our live tracking for events will be available at live.aravaiparunning.com. 

Some events which utilize an outside timer will be accessible via a link on that event's webpage race week. 

Awards and results will be presented by gun time.

Runners starting a race but not finishing the intended distance will be listed as a DNF at the bottom of the results for their registered distance, with an indication of the furthest timed checkpoint they reached. Runners may not be “dropped down” to a shorter distance once they start a race, and will not appear as finishers of the shorter distance. This ensures a fair event where runners know their competition, and cannot be lowered in place by a runner dropping down in distance. Runners may switch distances before the start of their race, and will be eligible as a finisher in that event

DNF: Runners starting a race but not finishing the intended distance, in the intended order as marked, and under the official cutoffs, will be listed as a DNF at the bottom of the results for their registered distance.

DQ: Runners must complete the course in its intended order, as marked by race officials. Deviating from or cutting the course may result in a timing penalty or disqualification. Further, runners deemed to be excessively rude to race personnel, volunteers, or others may be considered for disqualification.

Dropdowns: Runners may not be “dropped down” to a shorter distance once they have started a race and will not appear as finishers of the shorter distance. Runners may switch distances before the start of their race and will be eligible as a finisher in the updated race distance.

For Fixed Time events, there is no DNF. Results will show the furthest distance reached according to the most recent timed checkpoint hit by a runner. Additionally, Desert Solstice results will indicate separate 100 mile splits but all results will be listed under 24 hour.

Volunteering can be a reward in itself, providing a way to support runners as you are supported when you run. We recognize that our events would be nothing without the hard work and experience of good volunteers. Volunteers working a full shift will receive a volunteer shirt or other race goody, as well as a credit good towards the entry fee of any future Aravaipa event (good for one year).